1. Introduction

At SDI Online Academy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

2.1 Personal Information

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Profile information (profile picture, biography)
• Educational background and qualifications
• Payment information (processed through secure third-party payment processors)

2.2 Usage Information

• Course progress and completion data
• Quiz and examination results
• Participation in contests and other activities
• Interaction with course materials and other users
• Time spent on various platform features

2.3 Technical Information

• IP address and location data
• Browser type and version
• Device information (type, operating system)
• Cookies and similar tracking technologies
• Log data (access times, pages viewed)

3. How We Collect Information

We collect information through:

• Direct interactions (when you register, enroll in courses, or contact us)
• Automated technologies (cookies, server logs, analytics tools)
• Third-party sources (payment processors, identity verification services)

4. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and manage your account
• To personalize your learning experience
• To track your progress and issue certificates
• To communicate with you about courses, updates, and promotions
• To respond to your inquiries and provide support
• To improve our platform and develop new features
• To ensure the security and integrity of our services
• To comply with legal obligations

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties that perform services on our behalf (payment processing, hosting, analytics)
• Educational Partners: Institutions or organizations that collaborate with us on courses or certifications
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We regularly review and update our security practices to enhance protection of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files that are stored on your device when you visit our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

We use cookies for the following purposes:

• Authentication and security
• Preferences and settings
• Analytics and performance
• Personalized content and recommendations

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated Privacy Policy on our platform and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.